Occasionally Asked Questions
We've recently partnered with Spreadshirt to print all of our shirts as well as handle our payment processing, shipping, and after-sales service. This partnership allows us to keep our prices low and the quality high. More importantly, it allows us to do less work and take more naps. And if you say you don't like naps, you're a bleedin liar.
So are these shirts crappy digital transfers?
Jaysus no! Wonkyfish shirts use a much nicer printing method known as plot printing. Instead of using digital transfers to convert bitmaps into designs, Spreadshirt allows us to use their magnificent machines to apply highly durable richly coloured inks onto their fabulous fabrics.
Ah… so the shirts are going to look like crap after a few washes.
Ah here now, we wouldn't do that to you. Plot printing takes a thin layer of polyurethane color material then precisely cuts it out with a crazy vector driven cutting machine. Then we heat press the colour material until it fuses to the fabric of your soon-to-be tee shirt. Why do we use it? This is why:
+ Plot prints don't fade with washing
+ Plot prints are soft and comfortable
+ Plot prints are available in a variety of specialty surfaces
+ Plot prints simply last a long ass time compared to silkscreens
Are Wonkyfish shirts printed on poor quality shirts?
How dare you? I don't think I like your tone. We offer a number of different shirt brands for each design, the brand name is in the product description and all of the them are of superior quality. We use brands like; American Apparel, Trigema, Hanes, Puma, Dickie and many more! So there!
When will my deadly new t-shirt be delivered?
Janey Mac you sure have a lot of questions. Your order will be started during the next business day after payment is received and may take up to two business days to ship. 95% of orders are shipped within 24-48 hours of receiving your order. We use An Post and DHL for our deliveries so you won't be waiting too long but if you need an update email us your order number to service@spreadshirt.net.
What types of payment do you accept?
Sorry, we no longer accept bags of penny sweets. We now only accept Visa, Mastercard, American Express, and Paypal. If you're old school you can pay by cheque or bank transfer but we'll only process your order once the funds have cleared so allow a few extra days. Oh yeah, and we take Laser cards too.
What are your delivery charges?
Costs for deliveries to Ireland are below, for all other countries click here.
Order Value up to €24.89 €24.90 to €59.99 €60 - €500 over €500
Standard Delivery €3.50 €5.90 €7.90 FREE!
Order Value up to €119.99 over €119.99
Express Delivery €35 €41
What about Christmas deliveries?
Christmas is approaching - please note our deadlines in order that you'll receive your gifts in time:
Standard shipping:
- Germany = 19th of December
- Austria, Belgium, Switzerland, Denmark, Luxemburg, Netherlands = 18th of December
- France, UK, Ireland, Italy, Portugal, Sweden, Spain = 17th of December
- Finnland, Greece, Hungary, Iceland, Poland, Slovakia = 16th of December
Express shipping:
- Germany = 21st of December
- any other country = 20th of December
I don't think my order confirmation was received.
After submitting your order, you will receive a confirmation e-mail from Spreadshirt. This confirmation is sent within minutes after an order is placed. If you do not receive this confirmation, it is most likely due either to technical problems or an error in your e-mail address (e.g. typo). In this case, please e-mail service@spreadshirt.net to let them know that you haven't received your order confirmation e-mail. Be sure to provide your full name, e-mail address and street address used in the order as well as the order date.
I still haven't received my t-shirt?
After your order has been shipped you will receive an e-mail from Spreadshirt confirming the shipment. If - whatever the reason - you feel that your order has not been received in the proper timeframe, please contactservice@spreadshirt.net. We kindly ask that should this be the case, you let us know no later than 6 weeks after ordering.
Can I cancel my order?
Um, ok… here is the bad news. Remember that nifty "plot printing" we mentioned as our fancy new printing method? Well it turns out there is one drawback to using this system. Each shirt is printed on demand and made to order, we don't keep any stock and each shirt is treated as a custom beautiful unique snowflake. Because of this fact we just can't accept most returns. Now if we screw up an order, then of course we will make things right. But if you decide you would prefer a different size, or you just change your mind about your purchase I'm afraid we just can't help you there. Yeah, I know, we'd prefer it the other way too.
But…… a new order can be cancelled or changed without any problem only if the production process has not yet begun. To find out whether your order has been processed, log into Your Spreadshirt online where it is possible to view the status of your order. The link to your order status page can be found in your order confirmation email. If your order is labeled "wait" or as "new", you will be able to cancel your order. If you would like to change your order, please contactSpreadshirt customer service service@spreadshirt.net.
